We are not responsible for the customer's negligence of the products they purchased, However, we will try to resolve your concern in best possible way. Student can raise the Refund Request by sending mail on support@educationworldew.in within 7 days of purchasing the course,. Our team will check & revert you over the mail regarding the status of Refund Request. It completely depends on Education World Management to accept or reject the Refund Request, depending upon the course / promotion / offer student purchased from.